Auto Body Services
Auto Body - Licensens
FAQ
You have had an accident, now what happens?
Q: Do I have to take my car where my insurance company tells me to?
A: No. You have a choice. You may take your car to any licensed auto body repair facility that you choose.
Q: If the repairs are more than the original estimate from the insurance company, what happens?
A: There is something called a supplement that occurs on many repair jobs. These are repairs for additional parts and labor for damage not listed on the original estimate. The auto body facility will contact the insurance company to alert them of these additional costs and an agreement will be reached between the facility and the insurance company.
Q: If I get into an accident, will OEM (original equipment manufacturer) parts be used on my vehicle?
A: Yes, as long as your insurance company allows for them. However, many insurance policies will only allow for used or aftermarket parts. It’s always a good idea to read your policy to see what it covers.
Q: Do you have a rental car for me while my car is being repaired?
A: We have a working relationship with Enterprise in Scotch Plains, NJ ( 908-322-9494). We will assist you in arranging for a rental car.
Q: Do you work with my insurance company?
A: Yes, we do and have worked with most insurance companies.
We are also happy to offer our customers plenty of choices in their auto repair process. Many car repairs are covered by insurance, but sometimes people want to pay for repairs themselves, rather than claim damages on their own insurance, or may have been in an accident with an uninsured motorist. At those times, the costs of auto body repairs becomes really crucial to the person getting the repair. That is why Northeast Collision is proud to offer our customers choices. Depending on what type of damage your vehicle has sustained, we may be able to work with the existing parts to restore your car to a drivable condition. If you need a replacement part, we can explain to you the cost for the four different types of parts: original equipment manufacturer (OEM), automotive aftermarket, reconditioned original equipment, or used parts. We can break down the costs of painting just the repaired section or giving the entire vehicle a new paint job. We also do a free 31-point inspection of your vehicle to let you know if there are any issues outside of the body work that should be addressed. We do all of this so that our customers know what a repair is going to cost, whether the repair or replacement is necessary and why, and how long it is going to take before beginning the body work. Since our days as Frank’s Auto Repair, we have been committed to informing our customers, so that they can enter into a surprise-free repair process.
We do little things to simplify the process along the way, from dealing directly to your insurance company to working with a rental car company to help you get a rental car; we know that the repair is only of the problems you face and are committed to helping make the repair process as stress-free as possible.
Do I need to use
FAQ
You have had an accident, now what happens?
Q: Do I have to take my car where my insurance company tells me to?
A: No. You have a choice. You may take your car to any licensed auto body repair facility that you choose.
Q: If the repairs are more than the original estimate from the insurance company, what happens?
A: There is something called a supplement that occurs on many repair jobs. These are repairs for additional parts and labor for damage not listed on the original estimate. The auto body facility will contact the insurance company to alert them of these additional costs and an agreement will be reached between the facility and the insurance company.
Q: If I get into an accident, will OEM (original equipment manufacturer) parts be used on my vehicle?
A: Yes, as long as your insurance company allows for them. However, many insurance policies will only allow for used or aftermarket parts. It’s always a good idea to read your policy to see what it covers.
Q: Do you have a rental car for me while my car is being repaired?
A: We have a working relationship with Enterprise in Scotch Plains, NJ ( 908-322-9494). We will assist you in arranging for a rental car.
Q: Do you work with my insurance company?
A: Yes, we do and have worked with most insurance companies.
We are also happy to offer our customers plenty of choices in their auto repair process. Many car repairs are covered by insurance, but sometimes people want to pay for repairs themselves, rather than claim damages on their own insurance, or may have been in an accident with an uninsured motorist. At those times, the costs of auto body repairs becomes really crucial to the person getting the repair. That is why Northeast Collision is proud to offer our customers choices. Depending on what type of damage your vehicle has sustained, we may be able to work with the existing parts to restore your car to a drivable condition. If you need a replacement part, we can explain to you the cost for the four different types of parts: original equipment manufacturer (OEM), automotive aftermarket, reconditioned original equipment, or used parts. We can break down the costs of painting just the repaired section or giving the entire vehicle a new paint job. We also do a free 31-point inspection of your vehicle to let you know if there are any issues outside of the body work that should be addressed. We do all of this so that our customers know what a repair is going to cost, whether the repair or replacement is necessary and why, and how long it is going to take before beginning the body work. Since our days as Frank’s Auto Repair, we have been committed to informing our customers, so that they can enter into a surprise-free repair process.
We do little things to simplify the process along the way, from dealing directly to your insurance company to working with a rental car company to help you get a rental car; we know that the repair is only of the problems you face and are committed to helping make the repair process as stress-free as possible.
Do I need to use
restoring or modifying your vehicle, our technicians have the tools and skills necessary to do a great job. We're able to offer precise bodywork repairs, and we're experts at working with metal, plastic, and fiberglass. Our shop an employs a state-of-the-art computerized system to ensure frame and unibody structure alignment. In addition, we're able to match colors accurately.
If you're interested in enhancing the appearance of your car, our shop can offer you auto painting services with custom colors and graphics. We'll be happy to install and paint body kits for you, and we can restore and repair signs of rust. Our staff will go over the available options and products to help you find exactly what you're looking for.
Mechanical Services
If you're interested in enhancing the appearance of your car, our shop can offer you auto painting services with custom colors and graphics. We'll be happy to install and paint body kits for you, and we can restore and repair signs of rust. Our staff will go over the available options and products to help you find exactly what you're looking for.
Mechanical Services
- Air conditioning recovery and recharging
- Computerized wheel alignments
- Wheel lift and body lift machines
- Mechanical, suspension, and electrical repairs
- Advanced vehicle system diagnostics (SRS, ABS, TCS, OBD-I and OBD-II)
- Expert metal, plastic and fiberglass bodywork repairs
- Computerized frame and unibody structure alignment
- Expert color matching
- MIG, spot, and aluminum welding equipment
- Glass replacement service available
- Specialty Services
- Pinstripes (tape or painted)
- Custom colors and graphics
- Body kits installed and painted
- Restoration and rust repairs
- Fabrications (metal and fiberglass)
- Office Services
- Free in-house computerized estimates
- Field service estimates (fee may apply if we do not repair the vehicle)
- Claims consultation and assistance liaison service
- Rental vehicle assistance and pick up at the shop
- Key drop box service
What type of claim should I make?
What is No Fault Insurance?
No Fault also known as PIP (Personal Injury Protection) is a mandatory part of all NJ auto policies and basically says that if you or your passenger are injured then your own policy will pay for medical bills. * No Fault (PIP) is in no way associated with damages you or the other party sustain to your respective vehicles*
What is No Fault Insurance?
No Fault also known as PIP (Personal Injury Protection) is a mandatory part of all NJ auto policies and basically says that if you or your passenger are injured then your own policy will pay for medical bills. * No Fault (PIP) is in no way associated with damages you or the other party sustain to your respective vehicles*